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The benefits of VOIP for businesses
timebusiness
There are a number of benefits to upgrading your landline to a virtual telephone system – and here we’ve listed just a few of the top reasons businesses make the switch to VoIP:
Scalability
Legacy phone systems can be expensive. Many systems are limited to either 2 or 30 channels per circuit, making it very hard to scale up effectively. With a VoIP phone system, you can simply add more employees to the system when necessary.
More features
There is a whole range of features that are either not available or just too expensive on landline systems. Things like voicemail, email voicemail and having on-hold music or a voice message of your choice.
Unified communications
it’s not just voice – but the integration of email, browsers, instant messaging and call recording that make VoIP an attractive option for businesses, and remote workers.
Flexibility
Phones can be moved across the office with limited fuss. You can even travel with your phone number and this can be particularly useful if you prefer or have to work remotely.
Cheaper
For almost every business, a VoIP phone system will work out cheaper than an older system such as ISDN. But don’t think of VoIP as ‘the cheap option’ – it’s of a much higher quality. (Note: the quality of a virtual telephone system depends heavily on the quality of your internet connection. Our engineers recommend that you couple any VoIP phone system with a superfast broadband connection).
Easier to fix
Most VoIP related issues can be fixed remotely and in a matter of minutes. There’s no need to shut down operations or call in an engineer.
Robust and mature
It’s been around for decades and is now the method of choice for communicating during homeworking. Internet connectivity has taken some time to catch up with the technology, but with superfast internet capabilities, VoIP is an attractive option for SMEs.
Great customer service
VoIP helps move calls seamlessly between users and offices and connect specialist advisers. Remote staff can use apps to connect back to their office phone and divert calls to mobiles or colleagues – or both. VoIP can also deliver voicemail as a playable email attachment.
There are a number of benefits to upgrading your landline to a virtual telephone system – and here we’ve listed just a few of the top reasons businesses make the switch to VoIP:
Scalability
Legacy phone systems can be expensive. Many systems are limited to either 2 or 30 channels per circuit, making it very hard to scale up effectively. With a VoIP phone system, you can simply add more employees to the system when necessary.
More features
There is a whole range of features that are either not available or just too expensive on landline systems. Things like voicemail, email voicemail and having on-hold music or a voice message of your choice.
Unified communications
it’s not just voice – but the integration of email, browsers, instant messaging and call recording that make VoIP an attractive option for businesses, and remote workers.
Flexibility
Phones can be moved across the office with limited fuss. You can even travel with your phone number and this can be particularly useful if you prefer or have to work remotely.
Cheaper
For almost every business, a VoIP phone system will work out cheaper than an older system such as ISDN. But don’t think of VoIP as ‘the cheap option’ – it’s of a much higher quality. (Note: the quality of a virtual telephone system depends heavily on the quality of your internet connection. Our engineers recommend that you couple any VoIP phone system with a superfast broadband connection).
Easier to fix
Most VoIP related issues can be fixed remotely and in a matter of minutes. There’s no need to shut down operations or call in an engineer.
Robust and mature
It’s been around for decades and is now the method of choice for communicating during homeworking. Internet connectivity has taken some time to catch up with the technology, but with superfast internet capabilities, VoIP is an attractive option for SMEs.
Great customer service
VoIP helps move calls seamlessly between users and offices and connect specialist advisers. Remote staff can use apps to connect back to their office phone and divert calls to mobiles or colleagues – or both. VoIP can also deliver voicemail as a playable email attachment.
There are a number of benefits to upgrading your landline to a virtual telephone system – and here we’ve listed just a few of the top reasons businesses make the switch to VoIP:
Scalability
Legacy phone systems can be expensive. Many systems are limited to either 2 or 30 channels per circuit, making it very hard to scale up effectively. With a VoIP phone system, you can simply add more employees to the system when necessary.
More features
There is a whole range of features that are either not available or just too expensive on landline systems. Things like voicemail, email voicemail and having on-hold music or a voice message of your choice.
Unified communications
it’s not just voice – but the integration of email, browsers, instant messaging and call recording that make VoIP an attractive option for businesses, and remote workers.
Flexibility
Phones can be moved across the office with limited fuss. You can even travel with your phone number and this can be particularly useful if you prefer or have to work remotely.
Cheaper
For almost every business, a VoIP phone system will work out cheaper than an older system such as ISDN. But don’t think of VoIP as ‘the cheap option’ – it’s of a much higher quality. (Note: the quality of a virtual telephone system depends heavily on the quality of your internet connection. Our engineers recommend that you couple any VoIP phone system with a superfast broadband connection).
Easier to fix
Most VoIP related issues can be fixed remotely and in a matter of minutes. There’s no need to shut down operations or call in an engineer.
Robust and mature
It’s been around for decades and is now the method of choice for communicating during homeworking. Internet connectivity has taken some time to catch up with the technology, but with superfast internet capabilities, VoIP is an attractive option for SMEs.
Great customer service
VoIP helps move calls seamlessly between users and offices and connect specialist advisers. Remote staff can use apps to connect back to their office phone and divert calls to mobiles or colleagues – or both. VoIP can also deliver voicemail as a playable email attachment.
No phone system has 100 percent uptime, but voip phones systems generally achieve “five nines,” meaning most providers have enough redundancies to achieve 99.999 percent uptime with VoIP.
The capability to choose where your calls are forwarded, and how, means that you also do not have to lose productivity because of local power outages or weather-related events. If the office phone can not be answered, your mobile device or laptop can.
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